Received my used fleece jacket recently and was pleasantly surprised. The appearance is almost as new. Shipping was quick, and priced reasonably. I'll definitely give Bradley's additional business going forward.
Unfortunately the jacket was very worn and the wrong size was sent. However the customer service representative- Kenny immediately turned everything around & I should be receiving a replacement jacket in a few days.
Kenny is vey professional & can think out of the
box to problem solve. I hope his good work is recognized & he will be promoted to a higher
position when feasible. He demonstrated great product knowledge. Bradley’s certainly stands
behind what it sells.