I just placed a $500 order, and the shipment is on the way - but I wanted to commend Bradley Surplus for their excellent customer service. The calls were answered promptly by a pleasant-sounding representative who took great care to answer every question I had (and believe me, I had a lot of questions!!). They were good about checking on the physical inventory, making informed recommendations, flexible in making changes to my order and applying the best discounts on offer. The terms of sale are also pretty straight-forward - prompt shipping, no-questions-asked 30-day returns with a pre-paid shipping label, and an excellent loyalty program. I am much impressed. Now I wait for my shipment to arrive.
