Terms & Conditions

1) NO SALES TAX OUT SIDE OF NY.

2) BECAUSE WE SELL FROM BOTH OUR RETAIL AND INTERNET STORE, our inventory is not in REAL TIME. Due to high turnover of some styles and sizes, we may sell out of your size in a shoe during the day. Instead, our inventory is updated throughout the day. We will email you as quickly as possible if an item is out of stock or needs to be backordered. If you have any questions or would like to check stock availability before you order you can always call us at 1-800-503-4954. Our store hours are Mon - Fri 9-7, Sat 9-5 and Sun 10-5.  All times are East Coast. 

3) PER OUR 100% SATISFACTION GUARENTEE, should you purchase an item and find it not to your liking, for whatever reason,  you can return the item to us, (within 30 days of shipment) by the most convienient means available.  We will work with you to find you a suitable replacement, or in the event one cannot be found offer a complete refund. 

4) ALL SHIPMENT ARE UPS GROUND TO THE LOWER 48 STATES, unless otherwise specified in the order.  Alaska, Hawaii and International orders ship via USPS Express.  We can also ship to APO/FPO addresses.  Due to current limitations we can only ship during the week, any order placed during a weekend will be processed for the following Monday.  Orders are processed during the hours of 9-7 Monday-Friday EST.  If placed after 5pm EST the order goes on the following day's business.

5) AT THIS TIME our site is not configured to apply shipping for international orders.  If you place an order to be shipped to another country we will contact you via email and Pay Pal, with a request for funds to cover the difference of the shipping.  We appologize for the inconvienience but this is the only way we are able to apply international costs for shipping.  For more information of international shipping costs visit the US Postal Services web site at http://www.usps.com/