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Bradley’s 100% satisfaction guarante

Bradley’s Objective:
Bradley’s objective is to establish a long lasting “win-win” relationship with its customers. To accomplish this objective Bradley’s feels that it must establish itself as being a highly trustworthy business. This can be challenging when you’re selling new products that are sold from military auctions or used military equipment. The original sources of these types of products do not offer any guarantees to our business. Keep in mind that Bradley’s sells a wide selection of new products directly from the manufactures that have very solid guarantees. Nonetheless, Bradley’s will stand behind all of its products & services. Below is a list of the guarantees that are offered for your benefit:

Bradley’s main guarantess:

You have a 30-day 100% satisfaction guarantee that you will be fully satisfied with your order. The details of this offer are discussed below.
Bradley’s guarantees it execution date of shipment or else we will offer your order to you at Bradley’s costs of goods. The details are discussed below.
Bradley’s guarantees that its “soldier services” will fully meet military standards set forth by AR670-1. These details are also discussed below.

Attention is in the details:

Bradley’s offers a 30-day 100% satisfaction guarantee on all of its products or services. The cost of shipping is not included as a part of this guarantee, only the merchandise.
A substantial amount of Bradley’s manufactures offers extended warrantees or limited life time warrantees. Bradley’s will recognize these warrantees.
If Bradley’s accidentally sends you the wrong product or the wrong size we will cover all of the costs associated with return shipping. Under these conditions Bradley’s will pay for standard ground shipping but not some form of overnight shipping.
If you request the wrong size or the wrong product you will be required to pay for the return shipping.
If Bradley’s sends a partial order you will only pay for the initial shipping. The cost of back order shipping will be fully covered by Bradley’s.
Bradley’s guarantees same day order execution on any product that is in stock if the order is placed before 1:00 PM Easter Time Zone.
Bradley’s guarantees that it will execute shipping no later than 10 business days on any item that requires to be ordered from our manufactures.
Bradley’s does not offer guaranteed deadlines on any used clothing items that are size extra-large or larger. These larger used clothing items are difficult to acquire and are subject to availability.
Some types of equipment are also subject to availability. Your mail order clerk will bring this information to your attention if delays are expected. Items that are subjected to availability don’t have guaranteed shipping deadlines.
Merchandise or services that have guaranteed shipping deadlines must be executed as promised or else the merchandise will be offered to you at our organization’s cost of goods. Your mail order clerk will inform you about your savings if we miss our guaranteed deadline.
If you are confused or have any questions about Bradley’s guaranteed execution policy we encourage you to call our business. We will be more than happy to clarify our deadlines.
All soldier services such as nametags, Class-A name plates, and dog tags are guaranteed to meet military regulations set forth by AR670-1.

Other Terms of Business:

Bradley’s does not charge any handling fees. The price of shipping is strictly UPS or US Postal rates.
Bradley’s does not ship COD. Sorry.
Bradley’s does execute partial orders, but there are no costs charged to customers for back order shipping.
Due to the fluctuating nature of military markets product prices and availability is subject to change without notice.
Bradley’s regularly has special offers that are subject to availability and time restraints. We often run such specials in world wide periodicals such as the “Shotgun News” & “Gun List Magazine.” These special offers come with a first come first served understanding. Bradley’s doesn’t reserve items or offer rain checks on these types of specials.
Bradley’s places a premium on customer service. To ensure you are receiving the best service possible Bradley’s president, Bill McKinney, has an open door policy for customers comments. If you are experiencing a problem that isn’t being resolved to your satisfaction please ask to speak with Bill.

All orders placed on the site are processed between 9-7 EST. Any order placed after 5pm goes to the following days business. At this time Bradley's does not ship on the weekend. Any order placed after 5pm EST on Friday will not ship until the Following Monday.

At this time our site is not configured to apply shipping for international orders. If you place an order to be shipped to another country we will contact you via email and Pay Pal, with a request for funds to cover the difference of the shipping. We appologize for the inconvienience but this is the only way we are able to apply international costs for shipping. For more information of international shipping costs visit the US Postal Services web site at http://www.usps.com/