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FAQ

Where is Bradley's Military Located?

Bradley's Military is located in Jefferson County, Northern New York. Our address is 26444 U.S. Rt. 11, Evans Mills, NY, 13637

What are Bradley's Military Store Hours?

Bradley's Military Store Hours are: Monday-Friday 8AM-7PM EST (limited staff from 8am-9am), Saturday 9AM-5PM EST, Sunday 10AM-5PM EST.  Bradley's Military Mail Order hours 9AM-7PM EST, Saturday 9AM-5PM EST, Sunday 10AM-5PM EST.

What is Bradley's Military Contact Information?

Bradley's Military Toll-Free number is 1-800-503-4954.
Our E-mail contact is service@bradleyssurplus.com

Does Bradley's Military Ship to APO/FPO Addresses?

Yes Bradley's Military ships to APO/FPO addresses.

Does Bradley's Military Ship Overseas?

Yes Bradley's Military ships overseas using standard overseas shipping rates.  We generally ship with USPS Priority Mail International or USPS Express Mail International.  Please note that special arrangements may need to be made for International orders.  In some cases direct wire transfer may be required.  Some items may be restricted.  Please contact us if you have any questions as we are always happy to assist our international customers.

Do You Accept COD Orders?

No, Bradley's does not accept Cash/Check on Delivery.

Do you accept American Express?

We are happy to accept American Express online only.  We also accept Visa, Master Card, and Discover online and in our store.  At this time we are unable to accept American Express in our store.

If I purchase a uniform shirt, can I have embroidered nametapes, division patches, and awards sewn onto the item?

Absolutely, Bradley's has a sew service center in our store. We offer patch sewing, alterations, embroidered name tapes and cat eye bands, Class A name plates, flat ribbon racks, and much more! For any questions about our services please call us toll-free at 1-800-503-4954 or email us at bradleys@military-mall.com.

 

 *All of Bradley's Military services are guaranteed to meet regulations set forth by AR 670-1.

I have questions about the military uniform or equipment, and I am having trouble finding the information I need, can you help me?

Of course! Bradley's has a diverse staff that consists of retired senior NCOs and officers from the U.S. Army, Navy and Air Force. These knowledgeable people work with the soldiers of the 10th Mountain Division on a daily basis. They are educated on military regulations and AR 670-1. If you have any questions please call us toll-free at 1-800-503-4954.

My spouse will be deploying soon, and I wanted to personalize an item, could you do this for me?

Bradley's Military offers sublimation, laser engraving, embroidering and patch sewing. We can use these resources to personalize any item you wish. Please contact us with any questions either by calling us toll-free at 1-800-503-4954 or emailing us at bradley's@military-mall.com.

I need one of your items quickly, how fast can I receive the item?

Bradley's offers UPS Next Day, UPS Second Day, and UPS 3-Day Select shipping. We can also ship to P.O. Addresses and internationally using any the United States Postal Service (USPS).

Does Bradley's have any "hidden fees"?

No, Bradley's does not increase the cost of a sale using "hidden fees".

I am concerned about companies that sell their customer information, is my personal information safe with Bradley's?

In our 19 years of business, Bradley's has never sold any customer information to anyone nor will we engage in such practices in the future. The ownership of Bradley's feels very strongly about customer rights, and looks to protect our customers at all times.

I can't find something on your website; can you help me find the item?

Absolutely, please call Bradley's toll-free at 1-800-503-4954 or e-mail us directly at service@bradleyssurplus.com. Bradley's has 19 years working experience with over 60 sources for a wide variety of products. If we can not source an item for you we will gladly provide you with any information we might have.